Questions

What is included in the trip cost? 

  • 2017 Specialized Tarmac Road bike (fitted to your dimensions)
  • 2017 Giro Synthe helmet (sizes S,M & L)
  • Garmin mount
  • Pedlas (Shimano or Look)
  • Bottle + Nuun electrolyte
  • Coffee & pastry

Where are you located?

What is the deposit, and when is the balance due?

  • A 20% deposit is due from the initial booking date. The Balance is due at the end of the ride. I understand things often get in the way of plans so with 48hrs notice I'm happy to refund your deposit.

How do I choose the right trip?

  • I can guide you on my routes based on the information you provide me from the customer form.

What do I need to bring to ride?

  • New York weather can vary so it's always wise to pack a vest, arm and knee warmers, long fingered gloves. Sunscreen, your Jersey, bibs and shoes.

Can I bring my own bike?

  • Yes it's no problem however the rate will be the same

How do you make sure the bike fits?

  • This is based off your saddle height and distance from saddle to bar measurement you supply. I can make adjustments the morning of the ride.

How far in advance should I book?

  • The summer fills up fast so as soon as you have a date in mind it's wise to book.

What methods of payment do you accept?

  • I accept cash, credit cards (2.7% applies). 

How many guests will be on the ride?

  • I can take up to 4 guests per tour. 

Can you meet me at my hotel?

  • Yes I charge an extra $75 for the concierge fee

What if the weather is bad?

  • If it is raining the morning of the ride we will cancel, this can be communicated the night before the ride based on the latest weather forecast.